Cancellations and transfers
You can cancel your booking through your MyCambridge account on the Professional Development Customer Portal. Cancellations made 7 days or less before the event start date will be charged in full. In the event we amend or cancel a course we will give notice of one week, where possible. Where a course is cancelled by Cambridge International, all course fees paid will be refunded in full.
If you would like to transfer your booking to another course (provided there is space on the course), please contact us.
We cannot accept transfers 7 days or less before the event start date. Cancellations will be charged in full.
If you are unable to attend last minute due to extenuating circumstances and wish to avoid a cancellation charge, please contact us with a medical note or a supporting email from a senior member of staff at your school.
Payments
Please note that we will only accept payment in the following currencies: £GBP, $USD or €Euro.
Early Bird booking discount
An early bird booking discount is available for all courses and workshops. Early bird booking deadlines are outlined on the relevant booking page.
Payment by card
Payment of the course fees can be by credit or debit card and is via a secure online payment system.
Payment by invoice
Registered Cambridge International Schools can be invoiced for the fees by selecting the invoice option when booking. If you select to pay by invoice, your booking will be pending until confirmed by your organisation.
Pending bookings which are not confirmed within 14 days will be cancelled. If the booking is still required then it will need to be booked again. Early Bird discounted prices are only valid for bookings confirmed before the advertised deadlines.
Online tutor-guided professional development
Enrolment
You will be automatically enrolled on your course on the start date. If this is your first Cambridge Online Professional Development course, an Online Learning Moodle account will be created using the email address provided at registration.
If you register with a different email address from an existing account, a new account will be created.
Certificates
You will receive a certificate at the end of the online tutor-guided course if you meet the completion criteria to your tutor’s satisfaction.
Bookings
Bookings will close the day before the course begins. If you would like to make a late booking, you can contact us to check if there is a place available. All late bookings must be made with a credit/debit card. We will not accept any late bookings charged to a centre.
Face-to-face and virtual professional development
Please note registrations will close 1 week before the start date of the course for face-to-face courses and 24 hours before the start date of the course for virtual courses.
Certificate
A certificate of participation will be issued to participants who attend at least 75% of the professional development course.
Bookings
Each booking is valid for one delegate only. Where it is evident that more than one delegate is attending a course and they do not have a valid booking, Cambridge reserves the right to invoice the Centre for the additional attendees.
Disclaimer
When booking a face-to-face course, it is the responsibility of the participants attending the course to arrange and pay for their own travel and accommodation. All travel to and from the course venue is the sole responsibility of participants.
Cambridge shall not be liable for any loss, including travel and accommodation costs suffered by or on behalf of any person who wished to attend the face-to-face courses should we cancel them for any reason whatsoever.
Cambridge reserves the right to cancel a course booking in our absolute discretion, and refund the course fees paid by you, irrespective of whether the course itself is to proceed, without any further liability on our part.
Cambridge also reserves the right to exclude a participant from any course after its commencement if in our absolute discretion we consider that you are impeding the provision of the course, or your presence is not in line with our code of conduct. In these circumstances we will refund the course fee paid by you but will have no further liability to you in respect of such termination or exclusion.
Neither Cambridge International Education nor its directors, officers or agents are responsible or liable for the safety and property of participants or their companions during the events or any related excursions. Participants are advised to seek information on potential health and security risks incurred by themselves or their companions at the courses and to secure adequate insurance coverage.