Phase 6 – Results and certificates

Understanding and preparing for results

We release results through Cambridge International Direct (>Direct) and then send you a hard copy provisional results despatch. Results day can be very busy so it helps if you prepare:

• Check you can access >Direct and the Candidate Results Service
• Book a room for distributing results
• Organise support from colleagues to help you distribute results.

Make sure your candidates know:

• what time to arrive and where to go to get their results
• what to bring with them (for example you may want private candidates to bring photo ID)
• how to collect their results if they cannot do it in person.

To access your results from >Direct, download the relevant instructions:

Accessing your results - information for UK and International centres (PDF, 243KB)

Accessing your results - information for Cambridge Associates (PDF, 538KB)

If you need to make any amendments to statements of results, complete and return Replacement Statement of Results / Certificate Application - Results and Certificates - Form 12 (PDF, 299KB).

Candidate access to results

We offer a service that allows candidates to access their results online. You can control which of your candidates get access to this site via >Direct. To find out more watch our video or download the relevant guidance notes:

Administering the candidate results service - information for UK and International centre
(PDF, 157KB)

Administering the candidate results service - information for Cambridge Associates (PDF, 191KB)

Administering the Candidate Results Service transcript (PDF, 25KB)

Enquiries about results

We offer a number of enquiries about results services.

Certificates, certifying statements, verification of results

Normally, we produce certifying statements, with the grades as they appear on the certificate rather than the statement of results, to show a candidate’s grades in a particular series. Educational institutions and employers accept them as a legitimate record of results. We are suspending this service until further notice so we can focus our work on supporting you through the Covid-19 outbreak.

Please see the results verification service that we offer as an alternative to applying for a certifying statement.

Priority results information

If a candidate needs their provisional results to be sent straight to a particular institution, they can complete and send us Results and certificates - form 9 (PDF, 205KB). We will send the provisional statement of results to their chosen educational institution on the day that results are released.

Results are produced using the name given for the candidate at the time of their exam. 

Results for group awards

You need to be aware of the grading system for group awards so you can answer queries from your candidates when they see their statements of results. See the relevant sections of the Cambridge Guide to Making Entries for more information on Cambridge International Certificate of Education (ICE) and Cambridge Advanced International Certificate of Education (AICE). The Cambridge Guide to Making Entries is available to download from the 'Support Materials' section of >Direct.

Candidates can apply for the Cambridge Pre-U Diploma by substituting up to two accredited Level 3 syllabuses from other exam boards, for Cambridge Pre-U Principal Subjects. Download and complete the Cambridge Pre-U Diploma Application form.

Cambridge Pre-U Diploma Application form (PDF, 454KB)

The application must be submitted by the centre where the candidate sat the Cambridge Pre-U Global Perspectives and Research (GPR) and Principal Subjects exams. We will accept applications after the outcome of any result enquiries for up to 13 months.