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We carry out extensive quality checks before we issue results. However, you can submit enquiries about results if you would like us to check the results for particular candidates.
We offer a range of enquiries about results services depending on the type of check you would like us to make. The most common enquiry about results services involve either a review of the marking or a re-moderation.
There is an administrative fee for each enquiry. Details are in our fees list which is available from the 'My Messages' section of Cambridge International Direct (Direct). We will not charge the fee if the enquiry leads to a change to the syllabus grade.
You should submit any enquiries about results through Direct. The video and guides below will show you how to do this.
Enquiries about results guide (International) 2023 (PDF, 4MB)
Enquiries about results guide (UK) 2023 (PDF, 6MB)
If you request a service that includes a copy of a script, this factsheet (PDF, 398KB) will help you to understand the marks and annotations you may see. It will also help you to understand:
VIDEO: Making an enquiry about results on Cambridge International Direct.前往优酷观看View on YouKu
If you would like to appeal against the outcome of an enquiry about results, a two-stage appeals process is available. Follow the procedures outlined in section 7 of the Cambridge Handbook (PDF, 18MB).
The following services are available for eligible candidates who have followed the portfolio of evidence route:
In addition to these services, the following service is available for portfolio of evidence:
A Service 9 (or any group report enquiries) are not available for candidates on the portfolio of evidence route.
We have produced a Marking a portfolio of evidence factsheet (PDF, 598KB) to explain how we mark portfolios of evidence.