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From 24 July we have simplified the way you sign into and manage your accounts on our support sites. We have merged all user accounts, which means you will now use the same login details to access each site. This will make access and navigation across the sites easier and allow for seamless account management for you and your School Support Coordinator.
The sites will remain the same and changes to the use of them will be minimal. You will need to use your current School Support Hub login to access the following sites and services:
If you have not had an account on the School Support Hub, one will have been created for you. You will need to use the email and password you use to login to the Cambridge Primary and/or Cambridge Lower Secondary sites to access the websites listed above.
Changes to your daily use of the support sites will be minimal and will mainly affect how you manage your account information. The School Support Hub will be the main site for all account management. On the Cambridge Primary support site and Cambridge Lower Secondary support site, account information will be read only; to edit it you will be redirected to the School Support Hub.
These changes will allow you to:
We have created step-by-step guides on how to edit your profile and change your login details. Discover our guides and FAQs on the support site help pages:
As coordinators, you will notice changes to the administration pages in the following ways:
We have created step-by-step guides on how to add, edit, suspend and delete users. As well as how to transfer Progression Test data from one teacher to another and change login details for you or another user. Discover our guides and FAQs on the support site help pages:
For any additional support, please email our Customer Services team