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Special consideration is a post-exam adjustment made to a candidate's mark, by an awarding body, to make allowances for some adverse circumstances, for example illness, bereavement, temporary injury or disruption to an exam.
You can submit applications for:
To apply for special consideration go to the 'Special consideration' area of Cambridge International Direct (>Direct). Alternatively you can complete the relevant forms, which are available from the 'Support Materials' section of >Direct:
You need to submit all applications for special consideration within seven days of the last exam of the syllabus affected
If you need help you can refer to section 5.5 of the relevant Cambridge Handbook.