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The School Support Hub is our secure online site where teachers can find the support they need to deliver Cambridge programmes, including teaching and assessment materials and online forums.
As the coordinator for your school, you should make sure that other teachers have access to the School Support Hub, Cambridge Primary support site and Cambridge Lower Secondary support site and are using them.
The School Support Hub is the home for centre and user administration across our support sites. When adding new users and editing existing users, the information will update across all support sites. When adding new teachers, you can give them access to the sites they will need based on the programmes they teach. You can also create administrators to help you manage each support site.
When you create a new user, you need a provide a unique email address, which is not used by anyone else. The new user will receive an email to set up a password.
They will use these details to log in to the following sites should they need access:
Automated emails you receive about your School Support Hub account will come from firstname.lastname@example.org. Please add this email address to your 'Safe senders' list to avoid emails going into your spam box.
We have a range of step-by-step guides to help you use the School Support Hub, you can find these below. There are further guides and FAQs available on our support sites help pages:
Follow this process to edit the account of a teacher at your school and give them administration rights. This means that they will be able to carry out some administrative tasks, including adding new teacher accounts and editing existing teacher details.
Follow this process to suspend the account of a teacher at your school. If the teacher no longer works at your school you should delete their account.