Skip to main content

Go to our other sites

Change language / country

Cambridge Assessment International Education

Main navigation

  • About us

    About us

    • What we do
    • Our management team
    • Our regional teams
    • Our standards
    • Careers
    • Examiners
    • Our history
  • Why choose us

    Why choose us

    • Benefits of a Cambridge education
    • Where do Cambridge qualifications take you?
    • Support for schools
    • Information for parents and students
    • Find a Cambridge school
    • Online education
    • Join Cambridge
    • Cambridge Associates
    • The Duke of Edinburgh's International Award
    spacer
    Material from Join Cambridge Welcome pack

    Join Cambridge

    Find out how to become a Cambridge school

  • Programmes &
    qualifications

    Programmes & qualifications

    • Cambridge Primary

      • Curriculum
      • Classroom support
      • Assessment
      • Resource list
    • Cambridge Lower Secondary

      • Curriculum
      • Classroom support
      • Assessment
      • Resource list
    • Cambridge Upper Secondary

      • Cambridge IGCSE
      • Cambridge O Level
    • Cambridge Advanced

      • Cambridge International AS & A Level
      • Cambridge Pre-U
      • Cambridge AICE Diploma
      • Cambridge IPQ
    • Other

      • Recognition and acceptance
      • Cambridge Global Perspectives
      • Bilingual education
  • Exam
    administration

    Exam administration

    • Cambridge Exams Officers' Guide

      • Phase 1 - Preparation
      • Phase 2 - Entries
      • Phase 3 - Coursework and Moderation
      • Phase 4 - Before the exam
      • Phase 5 - Exam day
      • Phase 6 - Results and certificates

    Other

      • What to expect on exam day
      • Results
      • Private candidates
  • Support & training
    for schools

    Support & training for schools

    Support and resources

    • Teaching and learning during Covid-19
    • Support for teachers
    • Support for new schools
    • Teaching Cambridge at your school
    • Endorsed resources
    • Communications toolkit

    Professional development and conferences

    • Professional development courses
    • Professional development calendar
    • Cambridge Professional Development Qualifications
    • Cambridge Schools Conference

    Other support

    • Resource Plus
    • Test Maker
    • Cambridge Personal Styles Questionnaire
    • Great teaching toolkit
  • News & blog

    News & blog

    • Latest news
    • Blog
    • Newsletters
    • Sign up to our eNewsletters
    • Media contacts
    • What's new February 2022
    spacer
    Cambridge Outlook magazine front cover

    Cambridge Outlook magazine

    Keep up to date with news from Cambridge and its schools around the world.

  • Help

Programmes & Qualifications

  • School-assessed grades
    • Setting school-assessed grades
    • Quality Assurance
    • Post-results checks and appeals
    • Frequently asked questions
    • Using the Grade Submission System
  • School-assessed grades
    • Setting school-assessed grades
    • Quality Assurance
    • Post-results checks and appeals
    • Frequently asked questions
    • Using the Grade Submission System
  • Home
  • Information for schools about Covid-19
  • November 2021 exam series
  • School-assessed grades
  • Post-results checks and appeals

Post-results checks and appeals

For the November 2021 series, we are offering post-results checks and appeals services for centres using school-assessed grades, so you can ask us to check your candidates’ grades.

This page explains the services we offer, and how and when you can apply.

If you, or a candidate, parent or guardian, have any doubts or concerns about a student’s school-assessed grade after the publication of results, you will need to complete a Centre Review before you can apply for a post-results check or appeal. You can find more information about why you need to do this, and how, in the Post-results checks and appeals for school-assessed grades: The Centre Review Factsheet (PDF, 102KB).

Post-results checks

Post-results checks provide an opportunity for you to amend a candidate’s grade or to request a review of the grade awarded.

We only accept requests for post-results checks if they have been submitted by a centre. We will not accept requests directly from parents, legal guardians or candidates. You should be prepared to submit a request on behalf of a candidate even if you do not have concerns about the grade.

We offer three services:

Service Description
Service 1: Change of grade following identification of an error

This service is available for individual candidate requests only. 

A centre submits a revised grade for a candidate to us.

Service 2: Individual candidate review

This service is available for individual candidate requests only. 

An Assessment Specialist makes a judgement about whether the grade awarded by the centre was reasonable, based on an independent review of the candidate's portfolio of evidence.

Service 3: Review of Quality Assurance decision

This service is available for whole cohorts only.

An Assessment Specialist reviews our judgement during the Quality Assurance Process.

You can find more information about each of our post-results checks in the Guidance on post-results checks and appeals for school-assessed grades in the November 2021 series supplement to the Cambridge Handbook (PDF, 198KB).

Here are our deadlines for submitting post-results checks (PDF, 154KB) for the November 2021 series.

Please note: Before you submit a post-results check or appeal you must tell candidates that their syllabus grade will either stay the same, go up, or go down. In exceptional circumstances, grades may be withdrawn. By submitting a post-results check or appeal request to us, you are confirming you have told each of your candidates this.

Appeals

If a candidate, parent or legal guardian continues to have concerns following a post-results check, an appeals service is available. Appeals can be requested for individual candidates, or for a group of candidates.

Stage 1 appeals will only be accepted for investigation if they are submitted by a centre. We will not accept appeals directly from parents, legal guardians, or candidates. However, a centre must be prepared to submit a request on behalf of a parent, legal guardian or candidate even if the centre does not have concerns about the grade awarded.

Appeal type Description
Malpractice decision
This route is for centres who want to appeal against a malpractice decision.
Procedure (post-results check)

This route is for centres who believe that we have not followed our post-results check procedures correctly and that the grade(s) issued are incorrect as a result of this error. 

This service does not involve a review of the candidate’s evidence.

Special Enquiry
This route is for centres who are raising an appeal on behalf of a candidate, parent or legal guardian who, following a centre review, still has concerns about the choice of the three pieces of evidence used to produce an overall grade, or about how special consideration or access arrangements have been managed.

This service does not involve a review of the candidate’s evidence.

You can find more information about each of our appeals in the Guidance on post-results checks and appeals for school-assessed grades in the November 2021 series supplement to the Cambridge Handbook (PDF, 198KB).

Here are our deadlines for submitting appeals (PDF, 154KB) for the November 2021 series.

We have produced a factsheet for students and parents (PDF, 1MB) outlining the services we will be offering after results are released. This explains the options that are available to your students or their parents if they think a grade is wrong.

Submitting requests and evidence for post-results checks and appeals

If you would like to use any of our post-results checks or appeals services for the November 2021 series, you should submit your requests through Cambridge International Direct. You can find out how in the CI Direct step-by-step guide (PDF, 2MB).

Once you have requested your post-results check or appeal, you should use Secure Exchange to submit any related evidence. The Secure Exchange user guide (PDF, 959KB) explains how you can prepare your evidence and then submit it to us.

About us

  • What we do
  • Help
  • Our social media channels

Useful links

  • Join Cambridge
  • Book a training course
  • Communications toolkit
  • Log in to secure sites
  • Careers
Cambridge University Press & Assessment logo

View Related Sites

  • School Support Hub
  • Cambridge Primary support site
  • Cambridge Lower Secondary support site
  • Cambridge International Direct
  • Submit for Assessment
  • Online Learning – professional development
  • Assessment Specialist support site
  • Online Learning – student support

© Cambridge University Press & Assessment 2022

  • Sitemap
  • ISO 9001 Certificate
  • Privacy and legal
  • Accessibility and standards
  • Statement on Modern Slavery
  • Contact us
Back to top
We use cookies. By clicking any link on this page you are giving your consent for us to set cookies Accept