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We have extended our withdrawal deadline so you can withdraw some or all of your candidates until 22 October 2021 and you will receive a credit. Until 16 September 2021, you can withdraw candidates on Cambridge International Direct. After 16 September please email us at firstname.lastname@example.org so we can arrange the withdrawal and credit for you. You will not be charged a withdrawal fee.
You can withdraw some or all of your candidates until 25 November 2021 (at 23:59 UTC) and receive a full credit. To help you understand your withdrawal options, we have created this chart (PDF, 78KB).
Until 21 September 2021 you can make withdrawals via Direct. We recommend that you keep your entries on Direct until as close to 21 September 2021 as possible, to reduce the administration work you may need to do if you withdraw candidates early and then re-enter them.
After 21 September, please contact us via email at email@example.com and explain the reason for withdrawal. We will then arrange the withdrawal and credit. You will not be charged a withdrawal fee. We generate invoices weekly. We recommend you pay for the entries you know you have made within normal payment terms and the credit will follow.